Frequently Asked Questions
Quick answers to the most common questions we get from homeowners, businesses, and partners.
We offer 24/7 emergency response and typically arrive within 60 minutes of your call, depending on your location.
Yes. We work directly with most major insurance providers and adjusters to streamline the claims process, document the damage, and help reduce stress for you.
Absolutely. Our technicians are certified in restoration and cleanup by industry-leading organizations like the IICRC and adhere to OSHA safety standards.
Yes—we offer full-service restoration, including mitigation, cleanup, and structural repairs. This keeps your project on track without juggling multiple contractors.
We handle water damage, fire and smoke damage, mold, biohazards, drug decontamination, trauma scenes, and more. No matter the situation, we’re equipped to restore your space safely.
It depends on the severity and type of damage. In many cases, we can work around your schedule or section off areas to limit disruption. For hazardous or structural risks, we may recommend temporary relocation.